Skip to main content

Cardiologic Pty Ltd is committed to providing quality services and this policy outlines our ongoing obligations in respect of how we manage Personal Information.

We have adopted the Australian Privacy Principles (‘APPs’) contained in the Privacy Act 1988 (Cth) and the Health Privacy Principles (‘HPPs’) contained in the Health Records Act 2001 (Vic). The APPs and HPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information including medical records.  A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au . A copy of the HPPs may be obtained from the website of the Victorian Government at www.legislation.vic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect or store includes: names, addresses, email addresses, phone numbers and medical records.  This Personal Information may be obtained in many ways including by correspondence, telephone and facsimile, by email, via our website www.cardiologic.com.au, from media and publications, from publicly available sources, and from third parties including other medical service providers. We don’t guarantee policy of authorised third parties.

We collect or store Personal Information for the primary purpose of providing our services. We may also use Personal Information for secondary purposes closely related to the primary purpose, in circumstances where such use or disclosure would reasonably be expected.  When we collect Personal Information we will, where appropriate and where possible, explain why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained; or
  • For a secondary purpose that is directly related to the primary purpose; or
  • Where required or authorised by law.

Security of Personal Information

We store Personal Information in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.  When Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. In order to protect your Personal Information we will require identification from you before releasing the requested information.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: gary.conway@cardiologic.com.au